Elizabeth Smyth

Elizabeth Smyth is a seasoned professional with extensive experience in customer support and technical account management. Currently serving as the Customer Support Technical Lead at Upland Software since August 2018, Elizabeth has developed a robust skill set in technical support. Prior to this role, Elizabeth has been a Technical Account Manager at ExamOne, a Quest Diagnostics Company, since August 2010. Earlier career positions include IT System Analyst at Principal Financial Group in 2008 and IT Systems Technician for the City of Lawrence, KS, from 2004 to 2007. Elizabeth holds a Master's degree in Project Management from Keller Graduate School of Management (2009-2010) and a Bachelor of Science degree in CIS/Network and Communication Management from DeVry (2000-2004).