Emerald Carroll

Emerald Carroll currently serves as the Community Outreach Manager at Upwards, a technology-driven care solutions company, since October 2023. Prior to this role, Emerald worked at ClickUp as an Operations Specialist for People Programs/Perks, where significant contributions included the development of employee experience programs and the scaling of people programs from 300 to 1,000 global employees. As Volunteer & Outreach Coordinator at California CareForce, Emerald implemented strategies that resulted in a 340% revenue increase and led a team of 2,000 volunteers. Earlier experience includes serving as Program Coordinator for Girls on the Run of the North State, achieving remarkable program expansion and community outreach growth. Emerald's professional journey began with roles in customer service, public relations, and team-oriented positions in fast-paced environments. Emerald holds a Bachelor of Arts in Journalism from California State University, Chico.