Brandon Savage

GM, Customer Experience & Trust at Upwork

Brandon Savage leads Upwork's Customer Experience & Trust organization, a globally distributed team that spans a wide range of product management, analytics, policy and operations functions.

Brandon joined Upwork in 2021 with more than 15 years of combined experience in product management, customer success and operations leadership roles at high-growth technology companies. Brandon holds multiple patents for his work in technology during this time. Prior to Upwork, Brandon was Global Vice President of Customer Support and Scaled Education at Box, overseeing scaled and paid service offerings to support the health and growth of all Box customers, from individuals to large enterprises.

‍Brandon holds an MBA with a focus on media and technology from New York University.


Previous companies

Box logo
Yahoo! logo
M Booth logo

Org chart


  • GM, Customer Experience & Trust

    Current role

View in org chart