Justin Scott

Justin Scott is an experienced professional with a background in technical support and network operations. Justin began their career in 2005 as a Geek Squad at Best Buy, where they provided user support and conducted system, hardware and software upgrades and repairs. In 2007, they worked as a Help Desk Associate at Boeing, where they provided tier 1 and tier 2 technical support on Windows, Mac, Blackberry, Remote Access, Mainframe (VAX) and UNIX (HP-UNIX, AIX, IRIX) systems. From 2008 to 2011, Justin worked as a Backup Operations Specialist at Monsanto Company, where they led and managed all backups in a large corporate environment and ensured Sarbanes-Oxley, 5-year accounting, and other government and internal standards for data and tape management were met. Justin then worked at Miken Technologies as a Network/Windows Helpdesk from 2011 to 2012, providing all aspects of Windows and networking helpdesk support. In 2012, they moved to Customer Direct as a Network Helpdesk Associate, providing technical support to end users on a variety of networks and platforms. From 2013 to 2015, Justin worked at Arvixe LLC as a Senior Escalations Specialist/AM Shift Manager (Virtual), managing and overseeing all aspects of tier 3 technical support, 300 servers and 40 staff. Justin is currently employed at US Cloud as a Premier Support Engineer.

Justin Scott attended Duke University from 1999 to 2001, studying Computer Science. Justin also obtained two certifications from Microsoft, Automating Administration with Windows PowerShell in July 2019, and Implementing Microsoft Azure Infrastructure Solutions in October 2019.