Kristina Hansen

Kristina Hansen is an experienced Customer Success Manager, currently employed at Insider since March 2023, specializing in delivering seamless customer experiences through AI-powered personalization. Previously, Kristina served as a Sr Enterprise Customer Success Manager at Bluecore from April 2020 to January 2023, overseeing a $5M+ client base and achieving significant revenue growth and client retention. Prior experience includes a tenure as Senior Customer Success Manager at Naehas, where Kristina ensured 100% customer retention and improved operational efficiencies for Fortune 50 clients. At Experian Marketing Services, Kristina excelled as an Account Manager, generating over $2M in new revenue and receiving multiple awards for outstanding performance. Kristina began the career as a Customer Service Representative at Experian Automotive. Kristina holds a Bachelor of Arts (BA) in Spanish from Monmouth College.