Ben Stern

Head of Client Services at UserWay

Ben Stern has a diverse work experience spanning different roles and industries. Ben is currently working at UserWay.org as the Head of Client Services, where they are responsible for improving client support services and managing teams. Prior to this role, they held the position of Senior Sales Engineer at the same company, where they played a key role in technical sales, coordinating with the sales team, conducting product demos, onboarding and training new customers, and collaborating with various teams such as R&D, marketing, and product.

Before joining UserWay.org, Ben worked at dLocal as a Technical Account Manager, where they focused on onboarding and training new customers, serving as a technical point of contact, and creating support documentation. Ben also gained experience as a Technical Account Manager at Shoppimon, where they worked for a year.

In the past, Ben held multiple roles at TUNE, including Lead Sales Engineer, Sales Engineer, and International Mobile Account Manager. In these positions, they built and led a global team of Sales Engineers, streamlined onboarding processes, facilitated knowledge sharing, and supported sales, customer success, and support teams.

Ben also served as the President of Aclass Innovation Group, Inc, where they worked for three years. Additionally, they worked at Nokia as a Developer Ambassador for Windows Phone, promoting Nokia mobile devices and Windows Phone through social media, meetups, and developer workshops.

Earlier in their career, Ben worked at B&H Photo Video as a Team Lead for Automated Functional Testing and in Web Operations. Ben also served as the Program Director for Long Island Junior NCSY at NCSY, where they successfully built and managed the organization's region, coordinated events and recruitment efforts, and supervised a large team of employees and volunteers.

Moreover, Ben started their career as the President of Aclass Web Sites, where they worked for two years, overseeing the company's operations.

Overall, Ben Stern has a strong background in client services, sales engineering, technical account management, and team leadership. Ben has extensive experience in supporting customers, driving sales, creating documentation, and collaborating with cross-functional teams.

Ben Stern's education history includes attending Yeshiva University, where they studied Management Information Systems. The exact start and end dates of their time at Yeshiva University are not provided. In addition to their formal education, Ben has obtained various certifications, such as the HasOffers Qualified User: Ad Network, HasOffers Qualified User: Publisher, TMC Qualified: App Store Analytics, and TMC Qualified: Attribution Analytics certifications. Ben obtained the TMC Qualified: Attribution Analytics certification in March 2016, and the rest of the certifications in February 2017.

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