Bryan Jack

Director Guest Experience - Integrations at Vacasa

Bryan Jack has a diverse work experience spanning multiple industries. Bryan is currently the Director Guest Experience - Integrations at Vacasa, where they oversee guest experience integration projects. Prior to this, they held the position of Sr. CX Team Lead - Integrations at Vacasa, where they played a key role in managing customer experience team operations. Bryan also served as a Guest Services Team Leader at Vacasa, where they provided leadership in guest services operations.

Before joining Vacasa, Bryan worked at Frameworks as a Customer Service Manager, where they managed customer service operations. Bryan also gained experience at MAXIMUS as a Call Center Operations Supervisor, overseeing call center operations.

Earlier in their career, Bryan worked at Agri Beef Co. as an E-Commerce Manager, responsible for managing customer service and general activities of their consumer direct websites. Bryan also worked as a Customer Care Manager at Personal Shopper, where they focused on providing exceptional customer care.

Bryan's early experience includes working at Hewlett-Packard as a Senior Sale Architect, where they assisted customers in selecting appropriate computer systems and met monthly sales targets.

Bryan Jack attended Boise State University from 1997 to 2000, studying Business Administration and Management.

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Previous companies

Timeline

  • Director Guest Experience - Integrations

    October, 2021 - present

  • Sr. CX Team Lead - Integrations

    January, 2018

  • Guest Services Team Leader

    May, 2016

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