Claire Kisby

Claire Kisby is an accomplished Customer Experience Manager at Vanquis Bank since September 2020, with a robust background in customer experience and operations management spanning nearly two decades. Prior roles include Head of Customer Experience and Executive Support at J Allen and Son, and various positions at Lowell, where responsibilities ranged from overseeing Collections teams to serving as Executive Operations Assistant to the Chief Operations Officer. Claire's career began in collections as a Telephone Negotiator, progressively advancing through leadership roles. Educational qualifications include a Bachelor of Science in Radio and Television Broadcasting Technology from Liverpool John Moores University.