Patrick Brown currently serves as a Customer Success Manager at Vercel since September 2024, bringing extensive experience in customer success roles. Prior to Vercel, Patrick held the position of Technical Customer Success Manager at Lyte, where responsibilities included onboarding enterprise-level customers and driving revenue growth through upsell strategies. Previous experience also includes roles at Thryv, where Patrick achieved a high retention rate and significant revenue increases, and Syncfusion, focusing on customer outreach and relationship management. Patrick's early career in the United States Marine Corps involved leadership and communication roles that emphasized strategic operations and equipment management. Educational qualifications include certifications in Information Technology from the Microsoft Software and Systems Academy and Embry-Riddle Aeronautical University.
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