Melissa Roberson

Melissa Roberson has over 18 years of work experience. Melissa is currently the Director of Process Engineering at Vericast since July 2022. Prior to that, they worked at USAA from 2004 to 2022, holding various roles including Director of Process Engineering from July 2016 to March 2022, Director Program Project Management from August 2015 to July 2016, Program Project Manager from June 2013 to July 2015, Risk Management Advisor from June 2011 to June 2013, Business Architect from November 2005 to May 2011, and Property Product Manager from November 2004 to November 2005.

Melissa Roberson holds a Master's degree in Insurance Management from Boston University, which they obtained from 2003 to 2006. Melissa also studied Economics at The University of Texas at Austin, although the timeframe is unspecified. Additionally, Melissa has obtained various certifications, including a Certificate in Operational Risk Management from the American Bankers Association in 2022, How to Make Strategic Thinking a Habit from LinkedIn in 2022, and a Lean Six Sigma Green Belt Certification from USAA in 2016.