Mike O'Callaghan

Mike is a “mission critical” operations & business leader with over 30 years experience in all aspects of global scaled operations and business support functions, including customer services and contact centre management and technologies. Mike has worked for some of the world’s leading tech companies including Amazon, Microsoft, Expedia, eBay, Skype etc. He believes that the biggest privilege from running Operations teams all around the world has been the opportunity to travel, learn different languages and experience many rich and diverse cultures. In the end, Operations is a people business even if it is supporting a technology company.