Louise Pitt

Louise Pitt has several years of experience in customer service and operations management. Louise currently holds the position of Head of Customer Service at Verifile Limited since January 2023. Prior to that, they worked as a Customer Experience Operations Manager at MADE.COM from October 2021 to November 2022. Before that, Louise was an Operations Manager at Waitrose & Partners from June 2018 to October 2021, where they managed relationships with third-party contracts and implemented strategies to optimize space usage and streamline internal processes. Louise also served as a Customer Care Manager at Waitrose from October 2011 to June 2018, leading a team in resolving escalated customer contacts and building effective relationships with senior leaders.

Louise Pitt attended Burnham Grammar School from 1995 to 2001. Louise did not specify any degree or field of study during this time. In addition, they obtained the PRINCE2 Agile® Foundation Certificate in Agile Project Management from AXELOS Global Best Practice in March 2022.