Joseph DeMarzio

US Lead Customer Success Manager at Vernacular.ai

Joseph DeMarzio has a diverse work experience spanning various industries. Joseph'smost recent position is as the US Lead Customer Success Manager at Skit.ai, a company that uses AI/ML to enhance customer experience. Prior to this, they worked at Curacity as the Senior Director of Strategic Partnerships, where they utilized proprietary technology to help hotels reach and monetize travelers. Before that, they held roles at Triptease as a Customer Success Senior Technical Lead and a Customer Success Technical Lead. Joseph also has experience as a Corporate Account Manager at Paesano's Pizzeria, where they developed customer service tools and formed relationships with corporate accounts. Additionally, they worked as an Online Marketing Consultant at HomeAdvisor and Felix - Intelligent Local Advertising, managing small business accounts and cultivating client relationships. Joseph gained early experience as an intern at Clove Lakes Health Care & Reha and One On One Physical Therapy, where they assisted with tasks such as helping patients with exercise routines and general clinic cleaning.

Joseph DeMarzio completed their Bachelor's Degree in Communication and Media Studies at Monmouth University from 2009 to 2013. Joseph then pursued a Doctor of Law - JD at Touro University Jacob D. Fuchsberg Law Center from 2018 to 2022.

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Previous companies

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Timeline

  • US Lead Customer Success Manager

    April, 2022 - present