Natasha M.

Natasha M. has a diverse work experience in various roles and industries. Natasha began their career in 2019 as a Web Development Intern at Georeach Technologies. From 2019 to 2021, they also served as a Graduate Student at the Institute For Design Led Entrepreneurship (IfDE). In 2020, Natasha joined ImaginXP as a UX Content Writer, where they applied instructional design and storytelling methods to create course content for UX Programs and corporate workshops. Currently, they are employed at Skit.ai as a Conversational User Experience Designer, where they create voice automated CX solutions for debt collection use cases and customizes the bot's voice and tone to match the user persona.

Natasha M. has a comprehensive education history in the field of design and technology. From 2019 to 2021, they attended the Institute For Design Led Entrepreneurship (IfDE) where they obtained a Master of Design degree specializing in Design Driven Entrepreneurship. In 2019, Natasha also completed a certification program in UX/UI Design at ImaginXP, enhancing their skills in this area.

Before pursuing their master's degree and certification, Natasha studied at Vishwakarma Institute of Technology, where they earned a Bachelor of Technology (BTech) degree in Information Technology. Unfortunately, specific start and end years for this program are not provided.

Additionally, Natasha M. has pursued further certifications to enhance their skills and knowledge. In March 2022, they completed a Conversation Design Course at Cognigy and a Digital Skills: User Experience course at Accenture. These certifications demonstrate their commitment to staying up-to-date with industry trends and expanding their skill set.