Piyush Patel

Piyush Patel is an accomplished Principal Client Support Engineer at American Well, where since October 2018, Piyush has managed critical software system issues for stroke clients across North America, ensuring a high level of customer experience through timely resolutions and effective troubleshooting. Prior to this role, Piyush served as a Technical Support Specialist and QA Tester at Aptify from November 2013 to October 2018, demonstrating a strong focus on customer service and technical expertise in Aptify products. Piyush holds an Associate's degree in Criminal Justice and Corrections and a Bachelor of Science in Legal Studies from John Jay College (CUNY).