Jeff Schoch's work experience begins in 1997 at Sprint, where they started as an NTAC I Engineer and eventually worked their way up to a Manager of Sprintlink Implementations. In their role as an NTAC III Engineer, they provided technical escalation for Sprint IP backbone issues and also provided training to other groups within Sprint.
In 2004, Schoch joined Juniper Networks as a Resident Engineer, where they became a trusted advisor and mentor to other engineers. Jeff also turned a free customer support engagement into a revenue-generating one. During their tenure at Juniper Networks, they became an escalation point for operational issues.
In 2019, Schoch joined Versa Networks as a Senior Solutions Architect. In this role, they provide technical expertise on Versa Networks SD-WAN technologies and assists customers in optimizing their network designs. Jeff also leads customers through new features and provides feedback to Versa Engineering and Product Line Management.
Overall, Schoch has extensive experience in network engineering, technical escalation, training, and customer support, with a focus on SD-WAN technologies.
Jeff Schoch attended North Carolina State University from 1993 to 1997, where they earned a Bachelor's degree in Electrical Engineering with a minor in Spanish. As for additional certifications, they obtained the Versa Certified Secure SD-WAN Administrator from Versa Networks in November 2020. In addition, they have the JNCIE-SP certification from Juniper Networks, although the specific month and year of obtaining this certification are not provided.
April, 2019 - present
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