Fred de Haan

Fred de Haan has a diverse and extensive work experience spanning several companies and roles. Their most recent role was as the Director of Customer Care at Versapay, where they led a team in providing world-class service and shaping the company's approach to customer care. Prior to that, they served as the GM of Customer Programs & Care at tiptap, where they focused on scaling production and market penetration. Fred has also worked as an independent consultant, partnering with operations and customer care teams to develop scalable operational models. Fred has held leadership positions at 7x Powered Group, Numeris, Acrobat Research Ltd, Tangerine, and TD, where they played key roles in driving transformation, growth, and aligning cultures within the organizations. Overall, Fred brings a wealth of experience in customer care, operations, and leadership to their work.

Fred de Haan has an education history that includes an Honours Business degree in Business Administration and Management, General from Redeemer University. Additionally, they have taken a Mini MBA course in Schulich Executive Education from Schulich School of Business - York University. In terms of certifications, Fred has obtained a Yellow Belt certification from GoLeanSixSigma.com in September 2018. No specific start or end years are provided for their education.