Clay Gould

Clay Gould is a seasoned professional in partner success management with extensive experience at Versaterm Public Safety, progressing through roles from Partner Success Manager to Partner Success Team Manager since November 2021. In this current role, Clay collaborates on performance metrics and key indicators while engaging in contract renewals. Previously, Clay served as a Senior Partner Success Manager, leading initiatives to enhance client value and mentoring a team of partner success managers. Clay's background includes a significant tenure at Homecare Homebase as a Customer Support Specialist and Incident Manager, handling customer accounts and incident management. Clay's earlier career involved administrative support in law firms and law enforcement as a police officer, complemented by an academic foundation in Police Science and General Studies from Metropolitan Community College and Park University.