The Customer Experience and Support team at Vestiaire Collective is dedicated to delivering exceptional service to customers navigating the pre-loved fashion market. This team is responsible for ensuring customer satisfaction through innovative initiatives, quality training, and effective communication. By addressing inquiries, resolving issues, and fostering a supportive community, they play a critical role in enhancing the overall shopping experience and promoting sustainable fashion choices.
Benedicte Perez
Customer Service Project Manag...
David Detrez
CS Community Manager - Ereputa...
Giovanna de Luca
Head Of CX Innovation & Projec...
Laura Bouazza
Senior Customer Care Represent...
Tanja Hohn
Head Of Global Training, Quali...
William Porter
Operations Manager
Yoann Chaise
VP Customer Service
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