Giovanna de Luca

Giovanna de Luca is an experienced professional in project management and customer experience, currently serving as the Head of CX Innovation & Projects at Vestiaire Collective since September 2021. Prior to this role, Giovanna worked at Meero as a Senior Project Manager, overseeing global projects within the Customer Experience department. Previous positions include Project Manager at Lydia, where analysis of service usage led to enhanced user engagement, and Consultant at KPMG, focusing on project management productivity improvements. Early career roles involved marketing advisory positions at Dolce Catê and West Control Solutions, and a procurement internship at Vale. Giovanna holds a Bachelor of Business Administration from Pontifícia Universidade Católica do Rio de Janeiro.