Michael Rucker

Michael Rucker has over 18 years of professional experience. Michael began their career in 2002 as a Tech Ops Operator at Aelera. In 2005, they held two positions simultaneously, Sales Representative at Firstline Security and Director of Business Development at Digital Tigers, Inc. In 2009, they worked as Technology & Marketing Consulting at Honda Carland. In 2010, they were a Service Desk Analyst at Intelliteach. In 2011, they were a Level III Analyst at Vertisys Corp. In 2014, they joined Okta, Inc. and held various roles, including Director of Customer Support, Sr Manager of Tier 3 Support, Tier 3 Technical Support Manager, Sr. Escalations Engineer, and Level III Technical Support Engineer. In 2022, they began working as a Technical Support Engineer at Veza.

Michael Rucker obtained a Bachelor of Business Administration degree in Marketing from Georgia State University - J. Mack Robinson College of Business between 2009 and 2011. Michael also holds certifications from Okta, Inc. as an Okta Certified Administrator and Okta Certified Professional, obtained in December 2016. Additionally, they hold a Microsoft Certified Professional certification, obtained in July 2014, and an Ecopy Sharescan certification.