Lori Ross

Lori Ross is an experienced operations executive currently serving as Vice President of Operations at Vheda Health since August 2023. Prior to this role, Lori held the title of Director of Patient Engagement and Call Center at Aledade, Inc. from February 2022 to August 2023. Lori's extensive background includes serving as Director of Clinical Contact Centers at MedStar Health between 2018 and 2023, and as Director of Assistance Operations/Emergency Response Call Center and Director of Call Center Operations at United Healthcare Global from 2010 to 2018. Lori Ross earned a Master of Science (M.S.) in Health Systems Management from the University of Baltimore.