Kareem Syed has extensive work experience in various roles and industries. At Vianova AI, they served as the Chief Customer Experience Officer, leading the development of a seamless customer journey, establishing a feedback system, building a high-performing team, and implementing a data-driven approach to measuring customer experience. Kareem also worked as a Civil Grand Juror for the County of Santa Clara. In their time at Thermo Fisher Scientific, they held roles such as Business Development Key Account Manager, OEM Account Manager/Materials planning supervisor, and Scientist II (Task Force Lead), where they focused on driving growth, managing key accounts, improving processes, and ensuring customer satisfaction. Prior to that, Kareem worked at Microgenics as an MAB Scientist - Tissue Culture, where they interfaced with customers, provided support throughout the development process, and played a leadership role in project management and process improvement.
Kareem Syed completed a Bachelor of Science degree in Applied Sociology from Santa Clara University between 2009 and 2012.
August, 2021 - present
Chief Customer Experience Officer at Forbes
Chief Customer Experience Officer at Prophix
Chief Customer Experience Officer at Amrut Software
Chief Customer Experience Officer at EKEDC
Chief Customer Experience Officer at That's Math