Nour El Houda B.

Tier II Customer Service Representative at VidCruiter

Nour El Houda B. has worked as a Tier II Customer Service Representative at VidCruiter since March 2022. In this role, they provide technical support and resolves complex issues related to SaaS solutions for a diverse clientele, including government agencies and Fortune 500 companies. Nour El Houda is responsible for problem resolution and reporting.

Prior to their current role, Nour El Houda worked as a Tier II Applicant Success Representative at VidCruiter from May 2018 to February 2022.

Before joining VidCruiter, they worked as a Customer Service Agent at Pi Solutions from June 2015 to March 2018.

Nour El Houda B. obtained their Bachelor's degree in Economics and Management from the University of Batna during the period from 2008 to 2011. Nour El Houda then pursued higher education and completed a Master's degree in Human Resources Management/Personnel Administration, General from the same university from 2012 to 2014.

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Timeline

  • Tier II Customer Service Representative

    May, 2018 - present

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