Laura Baird

Laura Baird is an experienced Business Improvement Manager at Virgin Atlantic as of October 2023, specializing in data and analytics within Engineering & Maintenance. Prior to this role, Laura served as a Senior Consultant at Deloitte from June 2021 to October 2023, where significant contributions included leading service management solutions for major projects and designing comprehensive customer interaction strategies. Previous positions include Digital Transformation & Process Improvement at GE Aerospace, focusing on enhancing customer service through advanced analytics, and a Year In Industry Placement as a Powerplant Technical Engineer at British Airways, concentrating on maintenance and technical oversight of aircraft engines. Laura holds a Master of Engineering from Imperial College London and an MBA from Quantic School of Business and Technology.