Stephanie Townes

Stephanie Townes has a varied work experience spanning several companies and roles. Stephanie recently joined Vitally.io in 2023 as a Senior Customer Success Manager. Before that, they worked at Pocus from 2022 to 2023 as a Founding Customer Success Manager. Prior to that, they were a Senior Strategic Success Manager at FullStory from 2021 to 2022.

Stephanie also has experience as a Customer Success Manager at Segment from 2019 to 2021. In 2018, they worked as a DMP Implementation Manager at Merkle, where they handled strategy and implementation for large enterprise clients.

Before that, Stephanie worked at Oracle from 2016 to 2018. Stephanie held two roles at Oracle, including Partner Manager and Solutions Consultant, OnRamp. Stephanie managed agency relationships, generated significant revenue, and focused on bringing offline CRM files online for targeting.

Stephanie's earlier work experience includes roles such as Business Operations at Krux Digital in 2014 and Office Manager at YieldMo in 2014. Stephanie started their career as an Assistant Editor at Ackerman McQueen in 2013.

Throughout their career, Stephanie has demonstrated expertise in customer success management, strategic planning, campaign management, and implementation of digital marketing platforms. Stephanie has worked with various software-as-a-service (SaaS) products in their roles.

Stephanie Townes obtained their Bachelor of Arts (BA) degree in Broadcast and Electronic Media from the University of Oklahoma, spanning from 2009 to 2012. In addition, they have earned a certification as a Founding Member of Charlotte Women in Tech for Good, which was obtained in December 2022 from Grapevine.