Nancy Morgan Stosik

Director, Customer Success at VitalSource

Nancy Morgan Stosik has a diverse and extensive work experience. Nancy started their career in Lebhar-Friedman in 1998 as a Manager of Web Development, where they managed all operational aspects of application and website development. Nancy then became the Manager of Technology Development and Operations, overseeing technology systems and operations and managing a budget of over $1 million. In 2006, Nancy became the Director of Retail e-Media at Lebhar-Friedman, where they planned business development and strategic direction for the online division. Nancy also acted as the project lead for external customer web development projects.

Moving forward, Nancy joined Affiniscape in 2010 as a Senior Advertising Account Executive, focused on selling and growing the Association Media Network division. Nancy then became the Digital Media & Advertising Product Manager, responsible for developing new media and advertising products and expanding the digital media and advertising sales team.

In 2012, Nancy joined Affinipay as a Product and Process Manager, where they managed product and process development. Nancy then joined Ingram Content Group in 2013 as the Sr. Sales Manager, Content Acquisition, leading the Core and Independent Publisher Accounts Sales team. Nancy was responsible for sales development, marketing coordination, reporting analytics, and customer account assignments. Nancy later became the Senior Manager, Publisher Engagement at Ingram Content Group, overseeing publisher engagement activities.

Currently, Nancy is working at VitalSource since 2019 as the Director of Customer Success. In this role, they lead a team of Enterprise account Customer Success Managers responsible for over $16 million annually. Nancy focuses on customer onboarding, sustained client engagement, and collaborates with cross-functional teams.

Nancy Morgan Stosik holds a M.Ed. degree in Instructional Technology from the University of South Florida. Nancy also received a B.A. degree in English Literature from the same university.

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