Nicole Alexandra Waldern

Nicole Alexandra Waldern is a seasoned professional in service and product design, currently serving as a Service Designer at Vivid Solutions Inc. since December 2023. Previously, as a Product Experience Strategist at ATB Financial, Nicole focused on creating holistic strategies for consumer initiatives, enhancing customer and team member experiences. Nicole's experience also includes roles as a Product Strategist at Living Sky Technologies, where key responsibilities involved user testing, product goal alignment, and process improvement. At Exan Software, Nicole worked as a Product Analyst, defining software features and leading user experience initiatives. Nicole began a career as an Analytics Developer Intern at SAP, developing BI solutions while mentoring new team members. Educational qualifications include a Bachelor of Computer Information Systems from Mount Royal University and a UX Interaction Design Certificate from Emily Carr University of Art and Design.