Sonita R.

Sonita R. has a diverse work experience spanning over a decade. Sonita currently works as a Customer Support Engineer at Vivun, where they utilize AI-powered software to assist in PreSales operations. Prior to this, Sonita worked as a Client Success Advocate and Product Support specialist at Revalize, where they provided proactive and resourceful solutions to client issues. Sonita also worked at Attainia, Inc. as a Client Success Advocate and Technical Support Engineer, managing customer inquiries and troubleshooting their software. Sonita's technical support experience also includes working as a Technical Support Engineer at Theorem Inc., where they provided support for a third-party ad server owned by Facebook. Additionally, they worked as a QA Tester and Analyst at MeetMe, testing mobile and web applications, and as a Web Support and QA Specialist at GlobalWorks, supporting a major brand's website. Sonita's career began as a Software QA Analyst at H.I.M. On Call, Inc. Overall, their work experience showcases their expertise in customer support, technical troubleshooting, and QA testing.

Sonita R.'s education history includes a Bachelor of Science (B.S.) degree in Information Sciences and Technology from Penn State University. Sonita also completed a Software Testing Foundation Course at Learning Tree International. Additionally, Sonita has obtained certifications such as the Attainia PLAN-IT 2020 Certification from Attainia, Inc. in September 2020 and the Attainia Certified Professional PLAN Advanced Assessment Program (ACPPA) from Attainia, Inc. in May 2019. Sonita also holds a Trailhead Adventurer certification from Trailhead by Salesforce. Furthermore, Sonita has completed the Webmaster Certificate Program at Pennsylvania State University-Penn State Lehigh Valley. The specific start and end years for each educational experience are not provided.