Eric Cronin

Sr. Technical Account Manager at Vocera Communications

Eric Cronin has a diverse work experience spanning multiple industries. Eric started their career at Budget Rent-A-Car as a Senior Counter Agent, where they gained expertise in delivering high-performance and luxury vehicles to customers. Eric then worked as a Sales Analyst at Belkin Logistics, managing inventory and ensuring profitability. After that, they joined United Federal Credit Union as a Member Service Advisor, selling loans and investments and providing support to credit union members. Eric later joined Whirlpool Corporation as a Marketplace Analyst, where they implemented Lean and Six Sigma practices to optimize operations and improve product launches. Eric then served as a Clinical Communications Analyst at Lakeland Regional Medical Center, handling system administration and support for Vocera communication devices. Currently, Eric holds the position of Senior Technical Account Manager at Vocera Communications, where they oversee technical accounts.

Eric Cronin's education history starts with obtaining a Certificate of Recognition in Speech Communications from El Camino College between 2003 and 2006. Then, they attended Lake Michigan College from 2007 to 2011, where they earned an Associates degree in General Studies with an emphasis on Early Childhood Education. Following that, they went to Siena Heights University in Benton from 2011 to 2012, where they obtained a Bachelor of Arts degree in Community Services. In addition to their formal education, Eric has also obtained several certifications. These include certifications in Project Management (obtained in May 2017), Team Building and Coaching (obtained in January 2017), How to deal with unacceptable employee behavior (obtained in November 2016), Making the transition from staff to supervisor (obtained in June 2016), First Time Manager (obtained in May 2016), Time Management - Managing Multiple Priorities (obtained in October 2015), and Strategies for the overwhelmed (obtained in August 2015).

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Timeline

  • Sr. Technical Account Manager

    September, 2013 - present