Claudio Lamanna

Fixed Network Quality Senior Specialist at Vodafone

Claudio Lamanna has over 28 years of experience in the telecommunications sector, primarily with Vodafone since January 2000, where roles have included Fixed Network Quality Senior Specialist, IT Quality Senior Specialist, and multiple project and product management positions. Responsibilities have encompassed monitoring network performance KPIs, conducting customer survey analysis, managing digital assistant performance, coordinating tender bid activities, and overseeing product certification processes. Prior experience includes roles in quality assurance and repair for both Vodafone IT and earlier positions focused on technical repairs. Claudio Lamanna holds a degree in Telecommunications from "Galileo Ferraris" in Milan.

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Timeline

  • Fixed Network Quality Senior Specialist

    October, 2021 - present

  • IT Quality Senior Specialist

    April, 2015

  • Bid Support & End-to-end Network Performance Sr Specialist

    March, 2013

  • Project & Product Manager

    November, 2009

  • Project Manager & Terminals Certification Process Senior Specialist

    June, 2005

  • Team Leader Of Quality & Certification Group

    January, 2000