Vodafone offers a range of leading connectivity products and platforms to consumers and businesses across Europe and Africa. They serve private & public sector customers of all sizes with a broad range of connectivity services, supported by their dedicated global network. They have unique scale and capabilities, and are expanding their portfolio of products and services beyond core mobile and fixed connectivity into new growth areas, such as: unified communications, Internet of Things (IoT) and cloud & security.

More than 35 years ago, Voafone made the first-ever mobile phone call, sent the first SMS in Britain, and have been changing the lives of billions of people ever since. Now, they are using smartphones to fight cancer, big data for social good, and aim to connect over 250 million people to their next generation networks by 2025.

Vodafone’s Purpose is to connect for a better future and their expertise and scale gives them a unique opportunity to drive positive change for society. Their networks keep family, friends, businesses and governments connected and they play a vital role in keeping economies running and the functioning of critical sectors like education and healthcare. They are trusted by more than 6 million organizations around the world, with sector expertise including energy and utilities, logistics and transport, insurance, automotive, retail and manufacturing. Vodafone’s global reach includes high-capacity connectivity with 96 points of presence extending across 24 countries.

Telecommunications

Vodafone

Margherita Della Valle

Luka Mucic

Michael Reinartz

Miryem Salah

Maaike de Bie

Scott Petty

Alex Froment-Curtil

Ahmed Essam

Vinod Kumar

Aldo Bisio

Joakim Reiter

Shameel Joosub

Leanne Wood

Serpil Timuray

The Customer Experience and Care Team at Vodafone is dedicated to ensuring exceptional customer satisfaction by managing customer interactions, addressing inquiries, and resolving issues across various channels. This team is responsible for enhancing customer retention, developing care strategies, and supporting small businesses to deliver a seamless and positive experience for both individual and business customers. They also focus on leading sales initiatives and optimizing operations to maintain high standards of service.

Customer Experience and Care Team

Marketing and Product Management

Digital and IT Team

Network Engineering and Security

Customer Experience and Care Team

About

Team members

Other teams at Vodafone

Marketing and Product Management

Digital and IT Team

Network Engineering and Security