Marlena Rogers

Marlena Rogers has a diverse work experience in various companies. Marlena worked at Volaris Group as the Director of CRM Systems, where they established and led the Global CRM Center of Excellence. Marlena optimized the use of existing CRM systems and shared best practices with all business units. Marlena also determined which CRM system was most appropriate for different business units and integrated them into the company's infrastructure. Marlena worked closely with business resources to ensure consistency and high standards of usability and responsiveness for shared CRM applications.

Prior to Volaris Group, Marlena worked at Mitel as the Director of Sales Operations. Marlena was responsible for sales forecasting, improving sales-related processes, implementing effective CRM and marketing leads automation tools, and managing performance reporting. Marlena successfully implemented and deployed Salesforce.com (integrated with Marketo) for 600+ users across all regions and business units.

Before Mitel, Marlena had various roles at Salesforce.com, including Solution Architect, Principal Consultant, and Project Manager. Marlena also served as the Director of Sales Operations at Polycom and the Business Process Manager at Accord Networks.

Overall, Marlena Rogers has extensive experience in CRM systems, sales operations, and business process management.

Marlena Rogers attended Wordsworth High School from 1975 to 1979. Marlena then went on to the University of Johannesburg, where they obtained a Bachelor of Commerce degree in Finance from 1980 to 1984.