Evan M.

Customer Care Operations Lead at Volvo Cars

Evan M. is a seasoned professional with extensive experience in customer care, content creation, and technical support. Currently serving as the Customer Care Team Manager at Volvo Cars since January 2023, Evan previously held roles at Mercedes-Benz USA in the Customer Assistance Center and at BroadbandTV Corp as a VISO Network Recruiter/Partner. With a long-standing presence on YouTube since 2009, Evan has successfully managed a channel with over 22,500 subscribers, coordinated special live events for a larger audience of 900,000 subscribers, and achieved over 10 million impressions on social media. Additional experience includes a position as a Desktop Support Specialist at Viacom and a content writer role at Yeousch. Evan holds a Bachelor's degree in Information Technology from the New Jersey Institute of Technology and attended Bergen County Technical High School - Paramus.

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