Paul Comfort is the Senior Vice President, Chief Customer Officer at Vontas, and is Executive Director of the North American Transit Alliance.
He’s also the author of the Amazon #1 bestseller, The Future of Public Transportation and host of the world’s top public transportation CEO podcast, Transit Unplugged, heard in 99 countries and counting. Paul is a longtime industry veteran and the former CEO of one of America’s top transit systems, the Maryland Transit Administration (MTA) in Baltimore. He has also served as an elected County Commissioner and County Administrator and is the recipient of the transportation industry’s highest individual honor - The American Association of State Highway and Transportation Officials’ (AASHTO) Presidents Award.
Current role
SVP & Chief Customer Officer at WSO2
SVP & Chief Customer Officer at WCIRB California
SVP & Chief Customer Officer at Millennium Laboratories
SVP & Chief Customer Officer at Navitus Health
SVP & Chief Customer Officer at Western & Southern Financial