Ore Naomi M.

Ore Naomi M. is a skilled Learning & Process Optimization Manager at Vouch Insurance, where contributions include enhancing the insurance experience for high-growth companies since June 2021. Previously, Ore served as a Claims Operations Specialist at Liberty Mutual Insurance, leading initiatives that improved claims resolution efficiency by 40% and enhanced cross-sell and upsell success. Ore's experience also includes roles at Progressive Insurance as a Claims Analyst, where performance metrics were significantly improved, and earlier at Liberty Mutual as an Account Specialist, consistently exceeding sales quotas. Ore holds a Bachelor of Arts in Political Science and Government from Southern Illinois University, Carbondale, and a Master of Business Administration in Information Technology Management from Western Governors University.