Julia McElwee

Julia McElwee is an experienced executive in customer service operations with a robust background in call center management across various telecommunications companies. Currently serving as Vice President of Contact Center Operations at Vyve Broadband since March 2017, Julia previously held the role of Senior Director of Call Center Operations. Prior positions include Customer Service Manager at Cable ONE and Suddenlink Communications/Altice USA, where customer service operations supported over 1.4 million residential customers. Earlier roles at Time Warner Cable and Insight Communications involved managing significant call center teams and employee development initiatives. Julia's career began at US Bank as Assistant Teller Supervisor, focusing on customer service and teller management. Julia attended Western Kentucky University from 2000 to 2002.