Kayla Schoeberle is an experienced professional with a strong background in customer service and healthcare. As a Customer Experience Manager at Grainger since November 2018, Kayla previously held the role of Customer Experience Supervisor. Prior to Grainger, Kayla worked as a Customer Service Supervisor at Zoro US from July 2014 to November 2018, where responsibilities included team coaching and recruitment. Kayla's career began in the service industry at Wedge Inn East as a waitress, a position held since August 2003. Additionally, Kayla served as a Certified Nursing Assistant at St. Marys Health System from November 2011 to June 2014. Academically, Kayla holds a Bachelor's degree in Business Administration and Management from Western Governors University and an Associate’s Degree from the University of Wisconsin-Rock County, alongside technical training in patient care from Blackhawk Technical College.