Glenn Serencio

Glenn Serencio has a diverse work experience spanning several industries. Glenn'smost recent role was as a Customer Service Representative at Wahed, a robo-advisor that provides an automated Islamic investment platform. In this role, Glenn utilized their knowledge of the platform and services to provide in-depth information to clients and maintained positive client relationships to ensure repeat business. Prior to that, they worked as a Service Advisor at Excellence Group, where they used their knowledge of products and services to sell and provide information to clients, maintained positive client relationships, and processed payments.

Glenn also has experience as a Sales Associate at Mobile Outfitters, where they assisted customers throughout the buying process and stayed knowledgeable about the products. Glenn worked as an Artist at Global Village, Dubai, conversing with customers while being in character and attending to customer inquiries. Glenn also gained experience as a Call Center Representative at Alorica, where they provided billing, sales, and technical support for T-Mobile Services.

Additionally, Glenn has worked as an Engineering Intern at first deer consult., Inc. and Innovation First International, where they gained practical experience in the engineering field. Glenn has also worked as a Technical Customer Support Representative at VXI Global Solutions, LLC, providing billing, sales, and technical support for AT&T Services.

Earlier in their career, Glenn served as a Laboratory Assistant at the University of Mindanao, where they assisted students and teachers with laboratory equipment, performed maintenance checks, and tagged student outputs. Glenn also worked as a Market Research Interviewer at Survey Sampling International, conducting interviews to collect information on opinions and preferences.

Through their varied work experiences, Glenn has developed strong customer service, sales, technical support, and problem-solving skills. Glenn'sdiverse background makes him a versatile candidate with a range of skills applicable to different industries.

Glenn Serencio completed their Bachelor of Science in Electrical and Electronics Engineering from the University of Mindanao, where they attended from 2012 to 2017. In 2016, they also briefly studied Industrial Engineering at Texas A&M University-Commerce. Glenn then pursued further education at MATS College of Technology from 2017 to 2018, earning a Bachelor of Science degree in Electrical and Electronics Engineering.