Gabriel Valverde Díaz

Gabriel Valverde Díaz is a Digital Production Specialist at WAM Digital, with a career background that includes significant roles at Amazon from August 2018 to March 2023. At Amazon, Gabriel served as a Process Expert, improving the waiting time for employees’ transfer requests by 70%. As a Senior Data Associate and Data Analyst, Gabriel analyzed highly confidential data and processed it through various workflows, successfully reducing associates’ average handle time by 23% through process redesign. Gabriel holds an Associate's degree in Graphic Design from Tecnológico de Costa Rica and a Bachelor of Arts in English Language and Literature from Universidad de Costa Rica UCR.