Karen May Mamaril

Karen May Mamaril is a skilled professional with extensive experience in technical support and account management. Currently serving as a Hubspot Account Manager at WeAssist.io since September 2024, Karen previously held the position of Senior Solutions Engineer at Aloware from November 2021 to August 2024, where engagement with clients led to the design and implementation of tailored solutions. Karen also established a high-performing technical support team as a Technical Support Manager at Aloware, achieving a 30% increase in customer satisfaction. Prior roles include Technical Support Engineer at Genesys, Technical Support Analyst at NetFortris, and various positions at VXI Global Solutions, all emphasizing technical problem-solving and client support. Karen holds a Bachelor of Science degree in Computer Science from Panpacific University North Philippines, completed between 2012 and 2015.