Quinn Casazza

Quinn Casazza has a diverse work experience in various roles. From 2013 to 2021, Quinn worked at Forrester, starting as a Research Specialist and eventually moving into the role of Customer Success Specialist. In this position, Quinn was responsible for developing and maintaining strong relationships with clients, providing them with exceptional experiences, and supporting them with their needs. Duties included routing inquiries, scheduling client briefings, increasing client engagement, running sales reports, troubleshooting support requests, conducting client orientation presentations, creating and managing an internal wiki system, and mentoring new employees. In 2021, Quinn joined Webgility, Inc. as a Customer Success Manager and later transitioned to the role of People Operations Lead. Further details about Quin's responsibilities in these roles are not provided. Prior to Forrester, Quinn worked as a Product Manager at CEO Cards in 2013.

Quinn Casazza obtained a Bachelor of Arts (B.A.) degree in Interdisciplinary Studies from The University of Texas at Arlington, focusing on psychology, child development, and English, from 2001 to 2004. They also have additional certifications, including the Confluence Fundamentals Badge from Atlassian and the AIRS Professional Recruiter Certification from AIRS, obtained in June 2023 and the Forrester CX Pro (CX-I) certification obtained in 2019. Lastly, they obtained the Associate Professional in Human Resources® (aPHR®) certification from HRCI in May 2023.