Our independence is one of our greatest strengths.

Not being tied to any provider means we can recommend exactly what’s right for the job, without any other agenda. No weak links, no compromises – just genuinely best-in-class solutions from partners we know to be the best and trust to deliver.

Making the complex simple is an art.

The technology we work with may be complicated but cutting through the fog to deliver elegant, easy-to-use solutions is what gets us out of bed every morning. We pride ourselves on getting the job done with apparent effortless ease – although we know it’s anything but.

Why wait to see what the future brings when you can create it? That’s our mindset.

Being focused on imagination, innovation and radical thinking isn’t just what we do – it’s who we are. And if doubters question our approach, we’re ok with that too. As a wise man once said, ‘If people aren’t calling you crazy, you’re not thinking big enough.’

We’re Connect, a global business communications expert with over 30 years’ of experience. We have a clear and simple purpose; to help people communicate better. We make this happen by powering frictionless customer journeys over secure networks that benefit organisations, their people, and their customers, building towards a brighter, more sustainable future for all three. Leveraging our customer-focused and service-led approach, we utilise our expertise in CX and automation to orchestrate personalised, connected experiences. And while we are trusted by many technology vendors, we’re independent of all of them, enabling us to make the complex simple.

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Connect

Adam Young

Bruce Arnold

Damian Copeland

Claire Nelson

Peter Francis

Martin Cross

Steven Fricker

Ben Ramsdale

The Design and Analysis Team at Connect is responsible for crafting and evaluating the seamless communication experiences we provide. Leveraging expertise in network and collaboration design, customer experience (CX) analysis, service assurance, and speech services, the team works collaboratively to design, analyze, and optimize our robust, independent solutions. By combining strategic design with rigorous analysis, they ensure every customer journey is efficient, secure, and personalized.

Design and Analysis Team

Sales and Account Management

Leadership Team

Cyber Security and Network Engineering

Design and Analysis Team

About

Team members

Other teams at Connect

Sales and Account Management

Leadership Team

Cyber Security and Network Engineering