Brooke Smith is a seasoned Quality Assurance Manager with extensive experience in quality control and compliance across various industries. Currently, at Wells Fargo since July 2023, Brooke previously held similar roles at Equifax and Background Investigation Bureau (BIB), where responsibilities included producing quality control analysis reports, managing teams of quality analysts, and ensuring compliance with federal regulations. Additionally, Brooke has experience in vendor administration and has developed organizational systems for financial processes, alongside a background in client services as a Bank Teller. Academically, Brooke holds a Master of Science in Forensic Accounting from Strayer University and a Bachelor of Business Administration in Accounting from Philander Smith University.
July, 2023 - present