Noémie MERCIER

Noémie Mercier has a diverse work experience, spanning multiple industries and roles. Most recently, they worked as the Head of Customer Care at wenabi, an innovative solution that aims to boost corporate social commitment by facilitating employee access to volunteer actions, skills sponsorship, and donations. Noémie joined wenabi in June 2020 and is currently still in this role.

Prior to wenabi, Noémie worked at La Ruche qui dit Oui ! as the Head of Customer Care from March 2018 to December 2019. La Ruche qui dit Oui ! is a foodtech marketplace that connects consumers to local producers. Noémie also held the role of Knowledge Manager at La Ruche qui dit Oui ! from September 2016 to February 2018, and Technical Support Agent from March 2016 to August 2016.

Before La Ruche qui dit Oui !, Noémie worked as a Consultant at MOBI-O, the transportation management center of Gatineau and the Outaouais region, for a brief period in December 2015. Noémie also worked as an Event Communication Executive at Vivre en Ville, a public interest organization that contributes to the development of sustainable communities throughout Quebec, from July 2015 to November 2015.

Noémie has also gained experience as a Marketing and Sales Manager at H2O Sport Organisation from April 2013 to November 2014, a Sales Assistant at Office de Tourisme de la Grande Plagne from February 2012 to April 2013, and as a CRM Project Manager at Bouygues Telecom - Universal Mobile from August 2011 to December 2011.

Furthermore, Noémie worked as an Internal Communication Executive at BNP Paribas Investment Solutions from November 2010 to July 2011, and as an E-marketing Consultant at IAE Junior Consulting in 2010.

Noémie also has experience as a Sport Events and Partnership Project Manager at Maison du Tourisme d'Aime Macot la Plagne from March 2009 to August 2009.

Noémie Mercier has a strong background in customer care and has worked in various roles related to marketing, sales, communication, and project management throughout their career.

Noémie Mercier completed their Bachelor's degree in Business & Management at KEDGE Business School from 2005 to 2008. Noémie then pursued a Master's degree in Management of Corporate Communication at IAE FRANCE - Écoles Universitaires de Management from 2009 to 2010. Noémie'sfield of study throughout their education was focused on communication, advertising, marketing, and management.