Courtney Walsh

Courtney Walsh has an extensive background in human resources, with experience in various industries. Courtney currently holds the position of Director of People for the West Michigan Whitecaps since December 2021. Prior to this, they worked as a (super) Human Resource Manager at the same company from September 2019 to December 2021.

Before joining the West Michigan Whitecaps, Courtney worked at Paradigm Design from December 2016 to July 2019 as a (super) Human Resource Manager. Courtney independently managed strategic functions and day-to-day operations of Human Resources for a national, multi-office A&E firm. Courtney'sresponsibilities included creating and managing initiatives to support the firm's strategic plan, with a focus on recruiting, succession planning, employee engagement, and legal compliance. Courtney also researched, wrote, and implemented new policies for FMLA compliance, paid maternity/parental leave, paid volunteer time, remote work options, and paid educational event attendance.

From January 2015 to December 2016, Courtney served as an HR Manager at United Conveyor Corporation, a global leader in abrasive material handling and multi-pollutant control technologies. In this role, they acted as a human resources business partner to management and a representative to union staff. Courtney scheduled, organized, and reported on mutual interest meetings and employee engagement activities, as well as managed grievance resolution and contract negotiations.

Courtney previously worked as an HR Manager at Lowe's Home Improvement from October 2013 to August 2014. Courtney served as a liaison between corporate employees and in-store Operations team, providing guidance in terms of staffing, scheduling, leveraging payroll, coaching, and compliance. Courtney was responsible for planning and hiring a staff of 115+, with periods of high-volume hiring. Courtney also led monthly educational career success seminars and training sessions, increasing employee attendance by more than 50%.

Earlier in their career, Courtney worked as an HR Generalist at Earth Fare from October 2009 to October 2013. Courtney was responsible for full-cycle recruiting, benefits administration, and employee relations management for 33 retail stores in a growing natural foods company. Courtney also researched and wrote policies for military leave, youth labor, exemption status, and turnover accountability. Courtney provided training and guidance to in-store management in various aspects of Human Resources, focusing on coaching and development.

Before transitioning into the field of human resources, Courtney held various positions, including Shift Manager at Madison Oyster Bar from August 2004 to July 2009, where they partnered with the owner to maintain employee and business files and launched marketing strategies and events. Courtney also worked as a Field Fundraising Manager at Citizen's Action Coalition from June 2001 to August 2004, leading daily teams of canvassers and organizing letter-writing campaigns.

Overall, Courtney Walsh has a diverse range of experiences in human resources, demonstrating their expertise in people management, strategic planning, policy implementation, and employee engagement.

Courtney Walsh's education history begins with attending Niles High School. However, no specific details about the field of study or degree obtained during this time are provided. Following high school, Courtney enrolled in Andrews University from 1997 to 2000, focusing on Math, Science, and Computer Technology. Subsequently, from 2001 to 2003, they attended Michigan State University, majoring in English Language and Literature. No information regarding the degree obtained is available for either university. Apart from these educational experiences, Courtney Walsh also holds a certification called SHRM-CP, granted by the institution SHRM. No further details are provided regarding the time or year of obtaining this certification.