Michel Foricher

Vice President, Head of Operations at Western Union

As Vice President Operations at Global Payments, Michel Foricher is responsible for ensuring that business transactions are sent and received well and in time by our customers.

Customer satisfaction and service quality are two critical areas under his responsibility in addition to rolling out of systems enhancements for clients. Michel has a team of 700 people located all over the world including mid and back office functions, global operations and accreditation teams.

Michel Foricher joined Western Union in 2000 as Operations Manager for West Africa. He has held a variety of progressively responsible positions with the company, including Operations Director for Africa from 2001 to 2004, Business development Director for Southern and Eastern Africa from 2004 to 2006, Network Director at SFDP (“Société financière de Paiements”) in France from 2006 to 2009. From 2009 to 2013, Michel Foricher worked in the medical industry managing clinics in Vietnam as General Manager for International SOS. Michel came back to Western Union in 2013 in Dubai as Vice President Service delivery for Middle East, Africa, Asia Pacific, Russia & CIS. He took over Operations at Payments in September 2017.

Michel started his career in 1995 within the consulting industry in France where he gained extensive experience in network management, productivity, service delivery and operations. He is also Six Sigma and ISO certified and brings to his role a lot of project management experience.

Michel Foricher, a French national, has a bachelor’s degree in Political Sciences from Lille University and a master’s in Project Management and Economy from Paris VI University.

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Timeline

  • Vice President, Head of Operations

    Current role

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