Scott Johnson

Scott Johnson leads product innovation and development at Western Union Business Solutions, as Vice-President Product.

Scott started working for Paymap Inc. (a subsidiary of Western Union) in their San Francisco call center in 2000. Scott worked on the Paymap business for 8 years in a variety of roles, eventually taking on site leadership of Paymap’s San Francisco office and management responsibility for the 150+ person Paymap Operations team.

After working through the transition and closure of the San Francisco Paymap office in 2008, Scott relocated to Denver’s Western Union office, taking on various Operations leadership and strategy roles, eventually joining the integration team for Custom House (acquired in 2009), which was subsequently rebranded to Western Union Business Solutions. During this stint of his career, Scott led various Operations teams and drove several transformation and integration initiatives.

After Western Union acquired Travelex Global Business Payments, Scott led the integration of the Go To Market functions before joining the global Product team. He’s spent most of the last 6 years in a variety of Product roles, including running the governance and prioritization processes and acting as Product Director for GlobalPay for Financial Institutions (GPFI). Scott has most recently served as Chief Product Architect, where he formed the vision for Western Union Business Solutions’ modernization program, helped launch the WU EDGE and NGO GlobalPay products, and lead a strong team of Product Managers responsible for WU EDGE, GlobalPay for Financial Institutions, the WUBS payment processing system, and our portfolio of legacy applications.

Scott has a degree in Business Administration from University of Phoenix and is based in Denver, where he lives with his wife and two daughters.