Massimiliano Molinarolo

Massimiliano Molinarolo is a Customer Care Specialist with extensive experience in managing user requests and customer interactions across various industries. Currently employed at Whatwapp since October 2022, Massimiliano is responsible for user request management and task logging using Asana. Previously, at Everli from February 2020 to October 2022, responsibilities included handling customer requests through multiple channels and utilizing systems such as Zendesk, Stripe, Jira, Confluence, and Domo for data analysis. Prior experience includes roles at Lidl Italia and AT-OS, where Massimiliano focused on customer relations and commercial activities. An educational background in International Trade and Tourism from Università degli Studi di Verona complements this professional journey.