Hildriana Henríquez

Hildriana Henríquez has a diverse range of work experience in the technology field. Hildriana started their career as a Helpdesk Consultant at the Ministry of Science and Technology in Venezuela, where they provided technical support for hardware and software, both remotely and onsite. Afterward, they worked as a Helpdesk Technician at Cooperativa Soluciones Integrales en Línea, where they provided remote support and managed reports for case resolution across different locations. Hildriana also worked as a Support Technician at the Association Cooperative COINTSI TI 2009 R.S, where they provided technical support for open-source operating systems, conducted workstation migration, and created user guides. At CANTV, they held various roles, including Software Analyst, where they identified and resolved distribution errors in the company's operating system, searched for potential software improvements, and explored open-source alternatives. Later, they worked as a Free Software Support Technician, providing technical support for open-source operating systems, training, and creating guides. Hildriana also worked as a Systems Analyst at IT Noroeste, focusing on web page administration, technical support for operating systems, software, and company-specific applications. Their most recent experience is with wherEX, where they have worked as a Sysadmin and is currently a DevOps Junior.

Hildriana Henríquez completed a Grado en Ingeniería in Informática from Colegio Universitario de Caracas from 2013 to 2016. Prior to that, they obtained a Tecnico Superior Universitario en Informatica specializing in Programación informática from Instituto Universitario Jesus Obrero from 2006 to 2009. Hildriana has also obtained several additional certifications, including Curso Maestro de Web Scraping: Extraccion de Datos de la Web from Udemy in July 2020, Scrum Foundation Professional Certificate (SFPC) – (Spanish) from CertiProf in July 2020, Curso Basico de Marketing Digital from Interactive Advertising Bureau Spain in June 2016, Curso de Programación de Apps Móviles from Universidad Complutense de Madrid in June 2016, SQL (Structured Query Language) from Benllisoft in November 2013, Remote Work and Virtual Collaboration from CertiProf in February 2021, and Lifelong Learning from CertiProf in August 2020.